Q1: How are your materials?
A: The flag uses high weight, thick 100D polyester fabric not the thin, sparse polyester available on the market.Edges are treated with double stitching high frequency welding heat cutting, eliminating fraying and increasing tear resistance by 300%.Expert tailors ensure exquisite craftsmanship with strict quality control, avoiding crooked lines, irregular shapes and messy stitches. It is the perfect choice for high-quality buyers.
Q2: Can we provide samples? How will the sample fee and shipping cost be handled?
A: We strongly recommend that you place an order for samples first to verify the quality. The cost of the standard sample is $20. This fee can be fully deducted when you place a formal order in the future. For high-quality potential customers, we can also provide free samples. You only need to bear the international shipping cost. This demonstrates our confidence in the product quality.
Q3: How long is the production cycle? How long is the logistics time?
A: The production cycle for standard products is 5-7 working days, while for customized products it is 7-15 working days (depending on complexity). Regarding logistics, shipping via sea to major ports in Europe and the United States usually takes 25-35 days (door-to-door). We offer various multimodal transportation solutions and assist you in calculating the most cost-effective logistics method.
Q4:What should I do if I find any quality issues after receiving the goods?
A:Please take photos/videos and send them back within 7 days after receiving the goods. We will offer priority re-delivery or compensation solutions to solve the problem promptly. There is no need to return all the goods (saving you the high international shipping costs).
Q5:What are the core selling points and business positioning of your compan
A:A comprehensive advertising event materials solutions provider with 10 years of professional experience, we specialize in one stop, full category outdoor advertising production supply for global brands and large scale events spanning creative design, integrated production, and logistics delivery. Whether it is flags, tents, barriers, signage systems for major sports events, or full visual kits for brand roadshows in first-tier cities, you only need a single contact point.